Contact

If something is unclear, you can always ask. We answer personally – no support bots, no call center.

For questions about your order, shipping, or the Valeja rain ladle itself, reach out to us by email or through the contact form.

We usually reply within 1–2 business days.

If your message is about an order, please include your order number and the name used at checkout.

Email: support@valeja.eu

Contact details

Customer service

support@valeja.eu

We usually reply within 1–2 working days.

Company

Oy Ansraatio Ab

Business ID 3597401-6
VAT FI35974016

Seminaarinkatu 32, 40100 Jyväskylä, Finland

Buying from us

  • Five-year warranty
  • Free returns for 30 days (engraved ladles excluded)
  • Delivery 1–3 working days in Finland, 4–10 in the EU
  • Free shipping on orders over €100